Contents 12
1. Commitment
Myxbet is intended as entertainment for legally eligible adults. Gambling involves financial risk and must not be presented as a guaranteed income source, investment or solution to financial difficulty.
2. Minimum Age
Only persons who have reached 1 may use gambling services. Age may be verified at registration, payment, withdrawal or any other appropriate stage. Suspected underage accounts may be restricted pending verification.
3. Safer Play Principles
Customers should set an affordable budget, avoid borrowed or essential living funds, avoid chasing losses, take breaks, understand the rules and probabilities of products used, and stop when gambling is no longer controlled entertainment.
4. Player Protection Tools
Where supported and applicable, the Platform may provide deposit, wagering, loss or session limits; reality checks; cooling-off; temporary breaks; product restrictions; account closure; and self-exclusion. The exact tools available will be displayed in the account or responsible-gaming area.
5. Self-Exclusion
A customer may request self-exclusion through Responsible Gaming settings in your account. Once effective, the Platform will apply the exclusion in accordance with the stated period, applicable system capabilities and regulatory requirements. Customers must not attempt to circumvent an exclusion through duplicate or third-party accounts.
6. Reopening
An excluded account will not be reopened contrary to the applicable exclusion period or mandatory requirements. Where reopening is permitted, additional confirmation, cooling-off or responsible-gaming review may be required.
7. Platform Intervention
Where account activity reasonably indicates elevated gambling-harm risk, the Platform may communicate with the customer, provide information, recommend or impose available limits, restrict promotional contact, temporarily restrict products or accounts, or take other proportionate action consistent with applicable law and policy.
8. Marketing and Vulnerability
Marketing should not deliberately target underage persons or customers known to be self-excluded. Promotional communications may be restricted where responsible-gaming concerns require it.
9. Account and Device Security
Customers should not allow minors or excluded persons to access their account or device. Credentials must be kept confidential and appropriate device controls should be used where minors can access the device.
10. Payments and Responsible Gaming
Payment availability does not mean a customer should deposit or wager beyond affordable limits. Payment, fraud and responsible-gaming controls may operate together and may result in temporary account restrictions.
11. Support
Customers who believe gambling is becoming difficult to control should stop gambling, use available Platform controls and seek appropriate independent support. Local support resources and current contact details are.
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12. Complaints
Questions or complaints concerning responsible-gaming controls may be submitted through live chat on the site. Any rights available under applicable Ethiopian law or regulatory requirements remain unaffected.
Questions about anything on this page? Contact support. If you need help with your gambling, the tools and contacts on Responsible gambling are available at any time.